Privacy Policy
Effective Date: January 26, 2026
Last Updated: January 26, 2026
NeoWellness LLC ("NeoWell," "NeoWell Training" "NeoWell Aesthetics Program," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and share information when you visit www.neowelltraining.com (the "Site") or participate in our aesthetics training and mentorship program.
By using our Site or enrolling in our Program, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site and our services.
1. Information We Collect
We may collect personal information in the following ways:
a. Information You Provide
When you fill out forms on our Site, register for the Program, or communicate with us, you may provide:
Full name, email address, and phone number
Business or practice name and location
Professional credentials and licensing information (e.g., RN, NP, PA)
Payment or billing information
Photos or business assets (e.g., for marketing use or headshots)
Additional details shared during enrollment, consultations, or communications
b. Information Collected Automatically
When you access the Site, certain data may be collected automatically:
IP address and device information
Browser type, operating system, and referring URLs
Pages viewed and time spent on the Site
Location data (based on your IP address)
Cookies and similar tracking technologies (see Section 4)
2. How We Use Your Information
We use the information we collect to:
Enroll you in and manage participation in the NeoWell Aesthetics Program
Process payments and manage billing
Provide access to Program materials, training sessions, and medical oversight
Communicate with you about your account, scheduling, or program updates
Deliver marketing materials (only with your consent)
Improve our website, content, and service offerings
Comply with legal and regulatory requirements
We do not sell or rent your personal information.
3. How We Share Your Information
We may share your information with third parties in the following situations:
Service Providers: We use trusted vendors for payment processing, form hosting, communication tools, and other business services.
Medical Oversight Partners: Your information may be shared with licensed medical directors or oversight providers if required as part of the Program.
Photography or Branding Vendors: If you participate in a professional headshot or branding session.
Legal Requirements: If required to comply with applicable laws, regulations, or legal processes.
Collections or Enforcement: If you default on payment obligations, we may share necessary information with a collections agency or legal representative.
All third-party partners are expected to maintain appropriate data security and confidentiality.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to:
Ensure proper functionality of the website
Analyze user behavior and improve the user experience
Remember your preferences on future visits
Track traffic and site usage patterns for analytics purposes
You may disable cookies through your browser settings. However, doing so may affect your experience on the Site.
5. Data Retention
We retain personal data for as long as necessary to:
Deliver the Program and related services
Fulfill our business and legal obligations
Resolve disputes and enforce agreements
After that, information may be securely deleted or anonymized.
6. Data Security
We take reasonable steps to safeguard your personal data, including encryption, access controls, and secure hosting. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Access a copy of your personal information
Request that we update or correct inaccurate information
Request that we delete your personal information, subject to legal limitations
Withdraw consent for marketing communications
To exercise any of these rights, contact us at info@neowell.com. We will respond to your request in accordance with applicable laws.
8. Children’s Privacy
Our Site and services are intended for licensed adult professionals. We do not knowingly collect personal data from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will delete it promptly.
9. Third-Party Links
This Site may include links to external websites or services. We are not responsible for the privacy practices or content of those third-party websites. Please review their policies before submitting personal information.
10. Updates to This Privacy Policy
We may revise this Privacy Policy from time to time. When we do, the updated version will be posted on this page with a new “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact:
NeoWellness LLC
8200 Preston Rd, Suite 100
Plano, TX 75024
Email: info@neowell.com
12. Governing Law
This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising under this policy shall be resolved in Collin County, Texas.